Raysoft technologies, is a growing IT company in India consisting of and employing all talented persons and expected to grow exponentially in the coming years. We have been successfully serving good number of Australian and US companies and manage their outsourcing requirements for the past 15+ years. We have carved a niche in providing our services to the overseas community and we have a noted presence in the Elance marketplace.
We offer most comprehensive high quality services to our clients in the areas of Web Research / Data processing, Admin support services, Developing Software using .NET Technologies and Web Development. Our teams focus exclusively to each of the core services and we have strict quality control procedures in place to deliver Quality Output in the stipulated time interval. Quality is paramount here and service excellence is guaranteed.
Raysoft Technologies - VISION
To be the most admired Company by developing innovative and value for money solutions that exceed customer expectation delivered by a team, which makes a difference, and to maintain a long-standing relationship with our customers by understanding their business changes and make our projects suitable to anticipate and respond to new business challenges.
Our Mission is to be a leading edge IT enabled service provider, maintain International Standards, assure the best Quality of Service to our clients and be portrayed as one Source Company for all their requirements with an authentic turnaround.
Other Relevant Information
We would like to present further information regarding our Infrastructure, Configuration Items, our Executive’s profile and their service support details.
Resources – Configuration Items / Computing Infrastructure
Since our services at Raysoft extend to international customers as well, we have carefully equipped our configuration items in compliance with international standards and abide by all licensing policies, as required.
Our infrastructure built is as follows:
All our desktops are HP brand made, comprising Windows and Linux operating systems, connected centrally to dedicated servers. We have sufficient systems designed exclusively with higher configuration and necessary power-backup facilities have also been undertaken in our office.
We are under Microsoft’s Open Volume Licensing (OVL) programme and additionally Microsoft Azure subscription holder. Also we are Adobe creative cloud subscriber and have another team concentrating upon licensed Java technologies.
At Raysoft, we adhere to the principle, “To keep your business connected, you need to have fast, safe and reliable connection to Internet”. We have two numbers of Leased Lines (ILP) Internet connection and one Broadband line, both can securely connect with all locations on a high bandwidth ensuring high performance for applications and confidential business information of clients are secured.
Exercising the above said infrastructure options regularly, our system admin staffs strictly adhere to the importance of effective system output and environment maintenance and it persists.
Raysoft Executive Profile
• Raju Sambandam, Founder and Proprietor:
Raju S . founded Raysoft Technologies in 2000. With a Bachelor’s degree in Engineering (Electronics/Communication Engg.) and later Masters Degree in Business Management / Finance as his qualification, started his career in the year 1991 with Computer Hardware / Networks Engineering and gathered expertise in Chip Level Design and in setting up LAN Networks both Using Novell and NT. Later he switched to Software field during the year 1995 and served as Senior Systems Engineer and executed several software projects under diverse areas like Medical Instrumentation, Medical Software and Client-Server Programming. His expertise spans more than 20 years. A peer by himself, he is now extensively involved in providing vision and direction to Raysoft Technologies various departments. He can be quickly reached at email@example.com.
• V KARTHIKEYAN - Manager – Operations:
Karthikeyan joined Raysoft Technologies in 2005 as Manager operations. He has overseen operations in diverse industries such as leather and FMCG and he brings over good experience in Operations Management to Raysoft Technologies. As Manager-Operations he effectively involves himself into the task of Monitoring and implementing every financial measure by applying various metrics. He can be quickly reached at firstname.lastname@example.org.
• V.Govindarajan: Manager-Continuous Improvement & Service Level Manager:
Govindarajan joined Raysoft Technologies in February-2001 as QA-Executive. His concentration on areas of Quality Assurance and Strategy Analysis thereof over the years landed him to his current position as Service Level Manager and Manager- Business Development. He effectively involves himself in the task of Monitoring and maintaining accepted service levels by applying various metrics and effective measures. As a strategist and Analyst his immediate focus lies in the area of Business Development & Continuous Improvement. He can be quickly reached at email@example.com.
• S.P. Prabhakaran: Senior Manager-ITES:
S.P. Prabhakaran got associated with Raysoft Technologies in 2002, as a Data Entry/Conversion Executive. He got multiple opportunities to work on challenging projects and grew to a Senior Manager role now in Department of ITES. His prime responsibility lies in driving and executing the projects allocated to Raysoft, by effective coordination with his execution team and delivering comprehensive quality service. His immediate focus lies in overcoming challenging tasks in projects allocated and creating unparalleled expertise with his team. He can be quickly reached at SPP@raysoftindia.co.in.
• Chitralekha: Assistant Manager-Customer Support:
Chitralekha got associated with Raysoft Technologies in 2006 as an Executive in Support Desk. Now she had been elevated to the level of Assistant Manager for Customer Support Management. She finds this role as challenging and ever evolving, since it involves optimizing the customer experience. Her key role now is to undertake responsibility of complete satisfaction and maximum utilization of the services delivered to Raysoft customers. Additionally, to ensure herself and her team contribute maximum efforts on the problems, customers are trying to solve. She can be quickly reached at firstname.lastname@example.org.
Awards & Recognition:
We have been recognized as one of the TOP service providers in Elance Marketplace and our Feedbacks from satisfied clients over past 12+ years would tell you our tale. Kindly use the link: https://www.elance.com/s/raysoftindia/ for details.
Raysoft’s Proprietor, Raju.S., had been awarded the “Entrepreneur of the Year-2004” – Award by M/S. Bharath Academy, Chennai, TamilNadu in the year 2004, an Academy which has a Social Standing in our State of TamilNadu, for the past 50 + Years.
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